Standard lead time is 4 weeks from order confirmation. For those needing it sooner, we offer rush order services with a $50 surcharge, designed to meet your urgent needs with the same care.

Given the personalized nature of our custom products, returns are not accepted to ensure each item’s uniqueness. However, should any defects arise such as branding or construction issues, we’re committed to replacing those items at no cost.

Yes, we ship to the U.S.

Yes, you can come pick up your order in our office at 90 Winges Rd #7&8, Woodbridge, Ontario.

Absolutely, we’re delighted to support repeat orders! Simply contact us at xxx@xxx.com with your previous order number and date, and our team will handle everything with ease to ensure a seamless experience.

Our minimum order quantity is set at 10pcs.